Frequently Asked Questions

Aura is Still Beauty AI's beauty assistant, designed to help users in the United States and United Kingdom discover skincare products based on their skin type, preferences, and cosmetic concerns. Aura helps reduce the time spent searching across search engines, beauty websites, and social media by bringing relevant product information together in one place.

Tell Aura your skin type, your main cosmetic concern, and what kind of product you are looking for. Aura uses product information and web-based research to suggest skincare options that may be relevant to your needs. Where available, Aura may also provide links to product pages so you can review the details before deciding whether to purchase.

Aura is designed specifically for beauty and skincare discovery. Instead of giving only general answers, Aura focuses on helping users explore skincare products, compare options, and understand why certain products may be relevant to their stated skin type, preferences, and cosmetic concerns.

Aura can help with common cosmetic skincare concerns such as dryness, oiliness, dullness, uneven-looking skin tone, visible redness, sensitivity preferences, blemish-prone skin, and routine building. Aura does not diagnose or treat medical skin conditions.

Aura reviews available product information, such as product descriptions, ingredients, stated benefits, and suitability for your stated skin type and preferences. Recommendations are intended to help you discover potentially relevant products, not to guarantee results.

Aura's recommendations are not based on paid placement. If Still Beauty AI receives compensation, commission, affiliate revenue, gifted products, or any other commercial benefit from a recommendation or link, this will be disclosed clearly where required.

No. Aura is not a dermatologist and does not provide medical advice, diagnosis, or treatment. Aura's recommendations are for informational and cosmetic product-discovery purposes only. For medical skin concerns, allergies, severe irritation, prescription products, or persistent symptoms, consult a qualified dermatologist or healthcare professional.

No. You can ask up to 3 questions without creating an account. Creating an account may allow you to continue using Aura beyond the guest limit.

Yes, Aura is free to use. Guest users can ask up to 3 questions without creating an account. To continue using Aura after the guest limit, you will need to create a free account. No credit card is required.

For better recommendations, share your skin type, your main cosmetic concern, your preferred product type, your budget, ingredients you prefer to avoid, and any preferences such as fragrance-free, vegan, cruelty-free, or suitable for sensitive skin.

Yes. Aura can suggest a skincare routine based on your stated skin type, cosmetic concerns, and preferences. These suggestions are for informational purposes only and should be reviewed carefully before use, especially if you have sensitive skin, allergies, or a diagnosed skin condition.

You can contact Still Beauty AI by emailing [email protected] or by visiting the Get In Touch page on our website.